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Tomeglowhti | Personal Information Protection Policy

Introduction and Commitment to Your Privacy

At Tomeglowhti, we value your privacy and are committed to protecting your personal data in full compliance with all applicable data protection laws and regulations. This comprehensive Privacy Policy outlines how we collect, store, use, and secure your personal information, and it explains your rights regarding your personal data. We have developed this policy to ensure that every user has a clear understanding of how their personal information is handled. We encourage you thoroughly review this policy, which is effective as of 25-12-2024, so that you can make an informed decision when using our online store.

This document is designed with transparency in mind and adheres to the highest legal standards, including the principles set out in the General Data Protection Regulation (GDPR) where applicable. We acknowledge that you trust us with your information, and we take that trust very seriously, implementing robust security measures and privacy practices to safeguard your data across every stage of its lifecycle.

Information We Collect and How We Collect It

We collect various types of information to enhance your browsing experience and process your orders seamlessly. The types of personal data we may collect include, but are not limited to, your name, billing and shipping addresses, email address, telephone number, payment information, and any other details you voluntarily provide while using our website. We may also collect non-personal information, such as browser type, operating system, and referral sources, which give us insight into how the site is used.

The ways in which we collect your data include:

  • Direct interactions: When you fill out forms, subscribe to our newsletter, or enter your details during the checkout process.
  • Automated technologies: Through cookies, web beacons, and similar tracking technologies that allow us to monitor activity, personalize your experience, and deliver relevant marketing messages.
  • Third-party sources: In some cases, we may receive information from trusted third-party partners who help us improve our services and meet legal obligations.

We collect this personal data solely for the identified purposes of processing your order, improving your online experience, administering our website, and providing you with accurate information about our products and services.

How We Use Your Personal Data

The personal information collected is used in various ways to enhance our services and fulfill your expectations as our valued customer. Detailed uses include:

  • Order fulfillment: Processing orders, managing shipments, and handling returns or refunds.
  • Customer support: Responding to inquiries, complaints, or any requests for assistance.
  • Marketing: Informing you about new products, special offers, and promotions that might interest you, subject to your consent where necessary.
  • Website improvement: Analyzing user behavior to improve the design and functionality of our online store.
  • Security and fraud prevention: Monitoring transactions and activities to safeguard against unauthorized or fraudulent actions.

We take significant measures to ensure that your data is used only for the purposes it was collected. Our data processing activities are overseen by our internal policies and are subject to regular audits.

Data Sharing and Third-Party Disclosure

We do not sell, trade, or rent your personal information to third parties without obtaining your explicit consent, except as described in this policy. Your data may be shared with trusted third-party service providers who assist us with website operation, payment processing, order shipments, customer service, and marketing activities. These third parties are contractually obliged to maintain the confidentiality and security of your personal data and may only process your data according to our explicit instructions.

In instances where disclosure is required by law, by regulatory mandate, or in response to a legal process, we may share your information with the relevant governmental or judicial authorities. Additionally, should there be any form of merger, acquisition, or reorganization, your information may be transferred as part of that transaction. In any event, we strive to ensure that your data remains protected throughout such processes.

Data Retention and Deletion

We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and the context in which it was collected.

After the expiry of the necessary retention period, we take appropriate measures to securely delete or anonymize your personal data, making it irretrievable. You have the right to request information regarding the retention period applicable to your data, and under circumstances provided by law, you may ask us to delete or correct your personal data. Should you choose to exercise any of these rights, please follow the procedures outlined in the appropriate ‘Your Rights’ section below.

Your Rights and How to Exercise Them

We uphold your right to access, modify, or delete your personal data at any point. In addition, you have the right to object to or restrict the processing of your data under certain circumstances. The rights available to you include:

  • Right of Access: You are entitled to obtain information about the personal data we hold about you and request a copy of this data.
  • Right to Rectification: If any of your personal data is incorrect or incomplete, you can request that it be updated or amended.
  • Right to Erasure: Also known as the “right to be forgotten,” you may request the deletion of your personal data under applicable conditions.
  • Right to Restrict Processing: In certain cases, you may request that we limit the processing of your personal data.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service where applicable.
  • Right to Object: You may object to the use of your personal data for direct marketing purposes or other types of processing when we rely on our legitimate interests as a basis for processing.

To exercise these rights, please submit your request via our designated contact channels. Once your request is received, we will respond in a timely manner and take necessary steps as required by law.

Security of Your Personal Data

We implement a comprehensive range of security measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards that have been designed in line with the latest best practices and regulatory requirements.

Some of our security measures include:

  • Encryption of sensitive data during transmission using industry-standard protocols.
  • Secure storage environments with restricted access to authorized personnel only.
  • Regular monitoring and auditing of our systems to detect and neutralize potential threats.
  • Implementation of multi-factor authentication and stringent password policies.
  • Continuous evaluation of our internal privacy practices to ensure alignment with regulatory and security standards.

While no method of transmission over the internet is completely secure, we strive to secure your information to the best of our ability and continually update our security practices.

International Data Transfers

In order to provide our services, your personal data may need to be transferred to, stored, or processed by entities located outside your jurisdiction. In such cases, we take appropriate steps to ensure that these transfers are in strict compliance with applicable data protection laws, including adopting safeguards such as approved standard contractual clauses or other legally recognized transfer mechanisms.

We assure you that regardless of where your data is processed, it will be afforded the same high level of protection as described in this Privacy Policy.

Changes to This Privacy Policy

We periodically review and update this Privacy Policy to reflect any changes in our practices, relevant legislation, or regulatory requirements. Should any material changes be made, we will update the effective date indicated at the top of this policy, and, if required by law, notify you through appropriate channels.

Your continued use of our website after such updates signifies your acceptance of the revised terms. We encourage you to review this policy frequently to remain informed of how we are protecting your personal information.

Contact Information and How to Submit Your Inquiries

We welcome any questions, comments, or feedback regarding this Privacy Policy or our handling of your personal data. Should you wish to exercise your rights or require additional information about our privacy practices, please contact us using our designated customer service channels provided on our website. We are dedicated to resolving your concerns promptly in alignment with applicable regulatory requirements.

Please note that while we strive to address every inquiry, additional verification may be required to process certain requests concerning personal data.

Final Remarks on Privacy and Data Protection

Your privacy and trust are fundamental to our mission at Tomeglowhti. We have designed our data protection practices with an unwavering commitment to transparency and accountability. From using state-of-the-art security measures to ensuring proper data management practices, every step in the handling of your personal data is carefully considered and executed responsibly.

Should you have any unresolved concerns or if you feel that your rights have been compromised, please do not hesitate to contact our data protection representative through the appropriate channels available on our website. We are committed to resolving every issue in a fair and timely manner.

This Privacy Policy is intended to serve as a dynamic framework to inform you how we handle personal data. We are continuously improving our practices, ensuring that your privacy is respected and maintained across all our digital interactions.

Please remember that by accessing and using our website, you acknowledge that you have read and understood the contents of this Privacy Policy and that you agree to the collection, use, and storage of your personal data in accordance with the terms hereof.

Conclusion

We appreciate your trust in Tomeglowhti and remain dedicated to ensuring that your personal data is managed with the utmost care and security. Our Privacy Policy reflects our commitment to preserving your privacy and adhering fully to the legal obligations set forth by data protection authorities.

We are proud of our privacy practices and continually strive to make our policies and procedures more transparent and secure. As you continue to utilize our online store, we hope you feel confident in our commitment to protecting your privacy every step of the way.

Thank you for taking the time to read this Privacy Policy. We encourage you to revisit it periodically and to reach out to us with any queries or concerns regarding the processing of your personal data.

Store Hours:
Monday - Friday:
8.00 - 17.00
Saturday - Sunday:
9.00 - 18.00